Showing posts with label Internet Services. Show all posts
Showing posts with label Internet Services. Show all posts

Monday, November 3, 2025

Presentation to the IBD 2025

Next year is Mensa's 80th anniversary — our "Oak Jubilee." Over eight decades, we have built a global membership organization that nurtures, supports, and celebrates intelligence. In an increasingly anti-intellectual world, we have created an environment where gifted people of all ages and nationalities can feel safe to "unfold" and be their true selves.

We've come a long way since two Brits met on a train, but despite the best efforts of hundreds of volunteers and staff, past and present, Mensa International faces several significant challenges in our quest to be the world’s foremost society for intellectually gifted people.

 

The sad truth is that the majority of our members probably don’t even realize Mensa International exists. Mensa International is a loosely connected federation of national groups; most members know little about activities in other countries, rarely meet or interact with international members, receive very little international news, are oblivious to international volunteering opportunities, and often remain unaware of or unable to access tools such as the international website or Hub. 

 

Many of our challenges boil down to resources: money and volunteer time.

 

Because resources have always been tight, International Mensa’s approach to technology and advances has been to repeatedly choose cheaper, quicker, easier options. We’ve cobbled together our infrastructure and policies one piece at a time, always focusing on the cost of the individual component being considered at the moment.

 

Today, we have a non-functioning CRM, two websites based on two different systems running on different hosts of different reliabilities, poor security, a lack of integration capabilities, a broken JCA, and missing or obsolete procedures. This fragmentation is no longer working for us. 

 

 

In the 1993 novel Men At Arms by Terry Pratchett, the character Captain Samuel Vimes muses about the Boots Theory of socio-economic unfairness:

 

The reason that the rich were so rich, Vimes reasoned, was because they managed to spend less money. Take boots, for example. ... A really good pair of leather boots cost fifty dollars. But an affordable pair of boots, which were sort of OK for a season or two and then leaked like hell when the cardboard gave out, cost about ten dollars. 



... But the thing was that good boots lasted for years and years. A man who could afford fifty dollars had a pair of boots that'd still be keeping his feet dry in ten years' time, while a poor man who could only afford cheap boots would have spent a hundred dollars on boots in the same time and would still have wet feet.

 

It’s time for a reboot.

 

And this time, we're going to allocate enough resources, mainly volunteer time and effort, to do it right. The IMD project is like planting an oak tree for the benefit of future Mensa generations, and like an oak tree, it will be strong and long-lasting.




Thursday, June 23, 2022

Brick Walls


Every project I set out to work on lately is running into a wall at the stage where I need information from someone else. While this happens all year long, it's particularly bad between April and June, when all of AML seems to shut down except for handling renewals and preparing for the AG.

That's a quarter of the year when progress on anything else grinds to a halt. I am beyond frustrated.

Lately I've been trying to work on the section of the LG Communications Guide that covers websites. There is ZERO training, and few resources provided by AML. Further complicating matters is the resources AML does offer are so outdated that they can't be used with the other resources developed by the Marketing Committee (WordPress templates). And those templates, while pretty and well-crafted, require a novice webmaster to know far far more than they do.

Everyone seems to be working in individual silos with no one coordinating and no one really considering their audience or applying appropriate education techniques. No wonder LGs are floundering.

Well damn, Robin, this sounds like a communication issue. If only AML had a proper Communications Officer to sort it all out.


Sigh.


Wednesday, February 9, 2022

Elephant in the Mud

Well the Elephant got bogged down in committee. Although officially the vote on CommComm was 4 to 3 in favor of it, I decided that with such support, it probably couldn't go to the AMC. The "no" votes were based on criticism of a section implying that the CO could overturn an RVC's moderation decision or based on a vague "it's not ready yet." Despite my repeated requests, there were no concrete wording suggestions offered.

After talking to some AMC ExComm members, I went ahead and presented it to the AMC as a whole as a potential motion to gauge support and get input. After some discussion, I presented an amended section covering rescission of administrator decisions.

I do not like my amended section, but better to compromise on this point in order to get the overall policy update through. I still think it's going to bite the AMC in the ass at some point.



Here are some illustrative scenarios (note- Ralph and Dave are based on actual former RVCs I’ve served with):

Scenario 1
Gilda is a cantankerous member of Region 11, and has a history of being a bit of a troll online, though usually clever enough to stay one millimeter back from crossing the line. Ralph is the RVC for Region 11. He was elected on a platform of “All AMC members are power-hungry idiots who want to squash free speech.” Ralph is close friends with Gilda.

In the Region 11 community, Gilda gets into a conflict with Rosa. At one point, Gilda posts “Oh come on, @Rosa, everyone should know the REAL reason you are such a fan of tacos at events. You’d better lick those juices carefully--one of these times, you may find yourself choking on a razor blade.”

Other members complain to Ralph that Gilda’s post was outing Rosa as a lesbian and making a veiled threat. Ralph decides to let it stay, either because he’s oblivious, because he’s buddies with Gilda, because of that awkward result when he tried to “flirt” with Rosa back in an Asilomar hot tub, or because of his strong belief in being completely hands-off as an administrator.

In this instance, when members shift the complaints upwards to the Comm Officer, it is entirely possible that the CO, after talking to plenty of people, will determine that the Minimum Standards were violated (Gilda revealed confidential personal information about Rosa’s sexual orientation and made an implied threat of violence). The CO goes back to Ralph, who refuses to take the post down or sanction Gilda in any way.


In this scenario, the CO should rescind Ralph’s decision to let Gilda’s taunt to Rosa stand and take action—Gilda’s actions were against the governing documents of AML.


Scenario 2
Gilda and Rosa get into an online tussle. Rosa posts something about Gilda being a member of MidState Mensa, which is widely known as a hotbed of anti-microchip fanatics. Gilda complains that Rosa violated the Minimum Standards by outing her as a member of that particular Local Group. Ralph takes the post down and suspends Rosa from posting for a month because she posted confidential information.

Rosa complains to the CO, who looks into it and determines that which LG a member belongs to is NOT confidential information and Ralph’s decision, based on Rosa violating the Minimum Standards, was incorrect. The CO contacts Ralph, who simply responds with “butt out.” In this scenario, depending on many factors, the CO should consider rescinding Ralph’s decision and reinstate Rosa.



Scenario 3
Region 12’s RVC, Dave, is a nice guy but very quiet. So quiet, in fact, that he doesn’t participate in AMC discussions, has excuses for not attending AMC meetings, never visits his Groups, and hasn’t sent his editors an RVC column all year. Basically, he’s gone AWOL. He never appointed an assistant or moderators for his Mensa Connect community. The whole situation is weird and the AMC has started to look into maybe replacing him, but that process is long and arduous.

In the Region 12 Mensa Connect community, a couple members dust it up pretty obnoxiously. Members complain, but the RVC doesn’t answer, so the concerns get kicked up to the CO. In this scenario, the CO should probably rescind Dave’s “decision” to ignore his responsibility to tend to his community.









Tuesday, June 16, 2015

If I were Communications Officer…

(I'm not.)

Major areas needing attention:

• Facebook presence and functioning of that community so that it benefits Mensa as a whole. This includes finding a solution to the bullying without squashing the free spirit of the members who participate.

• Updating and enhancing communication methods between Local Groups and their members.

• Managing the vast amounts of information in a way that members can access it easily and effectively.


I know that data does not always support assumptions, as in the case of “large groups need less money because they spend less on newsletters due to economy of scale.” I want real objective facts and data first; those should determine the options and most effective choices.

Unlike many, I do not assume that my intuition and observations regarding these issues is the one and only correct view. I won’t even assume that the two or three solutions floating around are the best ones. I would start at the very beginning--by working with a committee to determine what exactly we need to know in in order to make the best policy decisions. And I’d want to use the PDQ to find at least one member with a background in marketing research survey construction, so we don’t just ask questions that lead respondents to answers we want.

For example, I want to know who uses the Facebook group and AML forums. What kinds of members are they? Why do they participate in that way, and what needs do those online venues meet that SIGs and in-person get-togethers do not meet? What kinds of members do NOT use those venues, and why? And by “kind” of member, I don't mean just age; I want to know about the sets of personality types and information-consumption habits of those who gravitate to or away from online communities.

I would arrange to interview (not just survey) members representing all ages about how they really get and manage information regarding Mensa participation options.

I want to know what actually motivates and enables volunteers at the LG level to create and maintain communication vehicles. Clearly it wasn’t the annual awards and based on research I did many years ago, it wasn't funding.

I want to know what sorts of members use what sorts of nationally-generated data/guides/archives/materials. Why do they use them? How do they most comfortably gather and consume what they need and want?


Thursday, June 30, 2011

Social Media vs Online Communities

I've said for quite some time that each electronic communication and connection medium should be used differently. Here is a nice article about some differences.



- Posted using BlogPress from my iPad

Wednesday, May 11, 2011

Finally!

The new AML Web site is up and running, with fancy fabulous navigation and a search engine that works. If you can't find what you're looking for... you must be thinking very differently than the hundreds of other Mensans who gave their input on the organization and navigation.

Congrats to the AML Web Services team- you ROCK!

Friday, October 16, 2009

Connecting Mensans on the Web

Today we unveiled a pet project of mine- something I've been pushing for for a couple years: Mensa on the Web.



For ages, since the days of rec.org.mensa, Mensans have been forming their own online communities, e-groups, blogs, etc. But the only way to find these "unofficial" gatherings was by word of mouth. The main thing members seem to want from Mensa is connection with other members, so AML is now expanding its formal Web site to include links to the beyond-our-oversight ways for Mensans to gather in cyberspace.

It's an idea that will make some people cringe, and I'd be lying if I didn't have a a little trepidation myself, but overall, I think it is a good thing for members to find each other in more ways and in more places.

And if you're reading this because you found this blog listed on the new Mensa on the Web page, please note two things:

1) My ego isn't that huge, really. My blog is listed because someone had to seed the listing! Please, submit your own online gathering and conversation URLs.

2) I update this a few times a month, as the spirit moves me-- nothing regular, but if you give me ideas for essay fodder, I will likely write more often.

Saturday, August 8, 2009

The Great Forum Storm of '09

I finished my giant set of replies regarding the Online Community storms. I won't paste all seven pages of text here, so if you'd like to learn more, I suggest you go to:

http://www.community.us.mensa.org/forums/t/15521.aspx

Monday, July 13, 2009

Forums Terms of Service

The moderators are working to rein in the toxic members and get the overall spirit of camaraderie back in the AML Online Community. So obviously, we're had lots of discussion about the TOS and how to interpret and apply it.

In a perfect world, it would be short and sweet and clear:

Don't be a dick.

I wonder what would happen if I really wrote that into the formal TOS document?

Wednesday, June 10, 2009

Just something to notice

There are 38 members currently (well, as of my posting this) logged into the AML Online Community. When was the last time your local group had that many members gather for a weekday lunch?

food for thought....

Monday, September 22, 2008

Shout out to the Grapeviners

who have finally discovered this blog!

One comment I have read recently concerns the belief that 
”Lists, groups and blogs of possible interest to Mensans should have a 
central clearing house within Mensa, whether they be official or not.
” I happen to agree. My interpretation of the AMC goal to “make it easier for members to participate in social and intellectual interactions with each other… and capitalize on technologies that build communities” supports creating exactly such a clearing house.

And so, figuring out how to gather and list without needing to bless or supervise all those various Mensa-centric online communities has been a subject of discussion for the Communications Committee for a few months. Recently, we started writing the guidelines for how such unofficial lists, sites, blogs will be selected for inclusion and what sorts of “AML isn’t responsible for the content you may find” disclaimers we need.

Implementation will be soon. Certainly before the end of the year.

And yes, I would imagine Grapevine will be included.

Wednesday, September 10, 2008

Ambient Awareness

Leah pointed me to this NY Times article and it struck a chord with me. Since starting the Facebook group, and now getting the knack of Twitter, I do find that I’m more involved and aware of people I would have otherwise barely known. What wonderful tools… making the world smaller and connecting us with so little work!

Names and acquaintances are becoming friends without me having to find time to go somewhere and mingle. And when I do finally meet some of these people, it’s so refreshing to be able to jump into conversation without having to do the small talk dance first.

It makes it easier for me to stay connected to people I care about, too. Again, I may not have physical time to socialize, but a one-click superpoke sends the message that my friends are not forgotten and that I haven’t dropped off the face of the earth, despite how it may seem sometimes.

Friday, September 5, 2008

Monday, October 8, 2007

Splat!

That's the sound of my brain as I work to catch up to everyone on this whole Web 2.0 concept.

Tuesday, September 18, 2007

Rumor Control: Google Clicks

A very vocal curmudgeon complained that the AML budget included $25k for Google “clicks.” He said “What a waste of money! Does anyone truly believe that Google would disconnect links to AML it if wasn't paid $25k/year?”

AML didn't spend any money on Google Ads, although it was discussed and may come up again. We have used Yahoo ads and last year we spent about $100-$150 month on those ads. (At the end of December, we'd spent a total of $800.) These ads are for when someone searches on certain keywords... Mensa, IQ tests, etc... a highlighted link to Mensa will come up on the side of the page.

For that $800, more than a half of a million people saw a Mensa ad and more than 8000 people clicked through to the American Mensa Web site.

Saturday, September 15, 2007

Overlapping Communities

The Mothers of Twins & Triplets Club is organized on a local-state-national hierarchy. For most of its 60 years, Mensa has been structured that way too: local-regional-national-international. But the Internet has changed all that and it’s time to reevaluate how we perceive the structure.

So often I hear members talk about Local Groups are the “heartblood” of Mensa. Maybe in the past, but there are many more options when it comes to choosing where one’s “family of choice” resides. There are hundreds—thousands, even— of physical and virtual Mensa gathering places, and the proclivities and expectations are as diverse as the members who create them.

I see Mensa membership as a portal to a whole world of smart-folks and the communities they create. Qualifying for Mensa gives you the key; joining turns the door knob. After that, it’s up to each member and the folks he discovers to decide where he’ll go and how he’ll fit in.

And I think it’s not a matter of finding the community that fits best, but rather the combination of groups that meet one’s needs. For example off the top of my head, I “belong” to:
• West Suburban Games and Conversation
• Smaart Girls Go to Spas
• Chicago Mensa Active Volunteers
• WeeM Team
• Monthly Meetings
• Annual Gatherings
• AMC
• Editors and Webmasters elists
• Name & Logo, Communications, Marketing, etc committees
• American Mensa Facebook group
• Several Yahoo! elists
• Brainstorm, Mensa Matters, New Members Lounge, You and Your AMC, and several other AML Forums

Some of these groups overlap and have members in common; some are worlds apart and have no intersection other than me. Some of these communities were established before I joined, some I initiated. In some, I participate actively and visibly; in others, I lurk. And you’ll notice that I didn’t even list any SIGS—that’s another huge subset of Mensa groups that many members call “home.”

Local Groups are still vital, but AML, both leaders and members, should stop expecting Local Group volunteers to meet all the wishes of all the members. Local Groups should be initial welcome stations where new members can check out the offerings and return to after exploring in the wider world of Mensa. AML should help new members find and explore the zillions of sub-communities.