Fascinating

And a good case for a Board having a decent amount of face-to-face time.


Until the Vulcan Mind Meld...Building Shared Mental Models


"... when confronted by opinions that conflict with our own, we generally defend our thinking or feign interest in someone else’s mindset rather than submit to the subtle and deep work of testing our own mental models. We rely on and are often rewarded for the repertoire of responses we have developed to familiar stimuli in our environment. We look for the right answer to solve the problem or question, based on our past experience. If well practiced, we can be on automatic pilot and push our way through a workweek of data, expectations, and requests from others without examining or questioning our underlying assumptions."


"Groups hold mental models about their relationships and actions....To be an effective board, members need to know a lot about how other members think. And they need to carve out time for defining their prevailing governance model.  "